Privacy Policy

Introduction

We take your privacy very seriously. This privacy policy contains important information on who we are and how and why we collect, store and use your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

Cyan Tec Systems Limited is a private limited company registered in England and Wales under number 06833186. Our registered office is at 10 St. Georges Yard, Farnham, England, GU9 7LW. Our website address is: https://cyan-tec.com. In this Privacy Policy references to we, us and our, are to Cyan Tec Systems Limited.

We collect, use and are responsible for certain personal information. When we do so we are regulated under the General Data Protection Regulation which applies in the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws. We are committed to ensuring that information is secure, accurate and relevant. To prevent unauthorised access or disclosure, suitable physical, electronic and managerial procedures exist to safeguard personal data.

The laws referred to in this Policy are the Data Protection Act 2018, the General Data Protection Regulation (EU Regulation 2016 – 679) (GDPR) and relevant UK legislation in relation to data protection (all referred to as “Applicable Laws”).

Information about data protection is available at the Information Commissioner’s website: https://ico.org.uk/

Objectives

We aim to:

  • Promote best practice in data protection.
  • Protect personal data of customers, suppliers and other business partner representatives and make disclosure responsibilities clear.
  • Apply legal safeguards in relation to data protection.
  • Apply equal opportunity policies in relation to data issues.

Types of Personal Information Collected

We may collect the following personal information from you:

  • Identification data – such as name, photograph and job title
  • Contact details – such as business address, telephone number and email addresses.

Purposes for Processing Personal Information

Under data protection law, we can only use your personal data if we have a proper reason for doing so, e.g.

  • to comply with our legal and regulatory obligations;
  • for the performance of our contract with you or to take steps at your request before entering into a contract;
  • for our legitimate interests or those of a third party; or
  • you have given consent.

We will only process your personal information if we are satisfied that our reasoning for processing your data falls within one of the above categories.

Our main justification for processing your personal information is that it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. Once our contract has been concluded, we will need to keep certain personal information in order to comply with our legal and regulatory obligations.

Data Collection on our Website

Some data is collected when you provide it to us. This could, for example, be data you enter on a Contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

Contact forms

If you contact Cyan Tec via the Contact form on the site or by using our email address your personal data is stored in accordance with this policy.  Your data will be treated as strictly confidential and we will not share any information for marketing purposes without consent.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).

Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

We use cookies on this site or any other site we control in the following ways:

  • To track how our site is used through Google Analytics (this doesn’t collect personal data)
  • Any user preferences that you may have set.

In this way we use cookies for essential functions that you request in the use of our site and services. We don’t use cookies to collect personal data.

A notice appears on our site upon first visit to inform users that we use cookies. If you click ‘Accept’ to dismiss this message, you consent to the use of cookies by this site. If you don’t want to allow this site to use cookies, you can leave the site at this point and no cookies will be stored on your computer.

Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”.

These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address
  • These data will not be combined with data from other sources.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.).

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools.

Google Analytics

 We collect data using Google Analytics. We use it to plan events and posts. We do not collect data via analytics for targeting or advertising purposes. No personal identifiable information is collected.

We anonymise IP addresses by taking out the last 3 digits.

Social Media

Twitter

Functions of the Twitter service have been integrated into our website and app. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter.

For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.

Plugins and Tools

Our Website Uses the following Plugins:

Vimeo

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Website Theme

This is a WordPress site using the Enfold Theme: https://kriesi.at/privacy-policy

The following plugins are used to enhance the function of the website.

The plugins and related Privacy Policies…

  • Re-Direction: https://automattic.com/cookies/ and https://automattic.com/privacy/
  • ONet Regenerate Thumbnails: https://onetdev.com/privacy-policy/
  • Contact Form 7 and Contact Form 7 Honeypot: https://contactform7.com/privacy-policy/
  • 404 Error Page: https://petersplugins.com/privacy/
  • SEO Pack: https://en-gb.wordpress.org/about/privacy/
  • Broken Link Checker: https://en-gb.wordpress.org/about/privacy/
  • Lead Forensics: https://en-gb.wordpress.org/about/privacy/
  • Regenerate Thumbnails: https://en-gb.wordpress.org/about/privacy/
  • Optimus: https://www.keycdn.com/support/optimus/data-protection-at-optimus
  • WP Super Cache: https://wordpress.org/about/privacy/
  • WP Gallery Custom Links: https://wordpress.org/about/privacy
  • Revolution Slider: https://www.themepunch.com/datenschutz

SSL or TLS encryption

  • This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
  • If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

 Data Retention Periods

Personal information will be stored in accordance with applicable laws and kept for as long as needed to carry out the purposes described in this policy or as otherwise required by applicable law. Generally, this means that personal information will be retained until the end of our business relationship, plus a reasonable period thereafter to respond to related business inquiries or to deal with any legal matters.

Sharing Personal Information

Certain personal information will need to be shared with third party providers. This occurs on a ‘need to know basis’ and in accordance with applicable laws. Care is taken to only allow access of personal information to those who require access to perform their tasks and duties. We will share personal data with law enforcement or other authorities if required by applicable laws.

Your Rights

Under the GDPR you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal data and to certain other supplementary information that this Privacy Policy is already designed to address
  • require us to correct any mistakes in your personal data which we hold
  • require the erasure of personal data concerning you in certain situations
  • receive personal data concerning you which you have provided to us and have the right to transmit such data to a third party in certain situations.
  • object at any time to processing of personal data concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal data
  • otherwise restrict our processing of your personal data in certain circumstances

How to Complain

If you have any concerns regarding your personal data, please contact us. We hope that we can resolve any query or concern you raise about our use of your personal data.

The GDPR also gives you the right to lodge a complaint with a supervisory authority, in the state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

How to Contact Us

You can contact us by writing to 1 Red Rood Way, Birstall, Leicester, LE4 3EJ